Casa Winslet Dragon Watch

We process all orders within 1–2 business days. Delivery times are 7–12 business days for orders shipped to Europe and the United States. Once your order ships, you will receive a tracking number so you can monitor its progress in real time. For any questions regarding your shipment, please contact our support team.

We stand behind the quality of every watch we make. Each Casa Winslet piece is covered by a 90-day warranty against manufacturing defects, including issues with the movement, case, or clasp. If something isn't right, contact our support team and we'll repair or replace it at no cost to you.

We offer a 30-day return policy if your order arrives damaged, is significantly delayed, or simply isn't the right fit for you — no questions asked. If you received the wrong color or model due to an error on our end, we'll gladly arrange an exchange or a full refund, whichever you prefer.

Your Casa Winslet watch is built for everyday wear. It's water resistant enough to handle rain or an accidental splash — just don't leave it submerged in water for extended periods. It's also shock resistant against everyday bumps and drops, though repeated impacts over time can still affect the case and internal components, so treat it with reasonable care. Beyond that, simply wipe it down to keep dust and dirt off and maintain that fresh look.